Lean Process and Six Sigma

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Jean-Pierre Fallou · August 25, 2020

Lean Process And Six Sigma Lesson Outline:

Lesson One: Getting Started

  • Workshop Objectives

Lesson Two: Understanding Lean

  • About Six Sigma
  • About Lean
  • History behind Lean
  • Toyota Production Systems
  • The Toyota Precepts

Lesson Three: Liker's Toyota Way

  • Philosophy
  • Process
  • People and Partners
  • Problem Solving

Lesson Four: The TPS House

  • The Goals of TPS
  • The First Pillar: Just In Time (JIT)
  • The Second Pillar: Jidoka (Error-Free Production)
  • Kaizen (Continuous improvement)
  • The Foundation of the House

Lesson Five: The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek Perfection

Lesson Six: The First Improvement Concept (Value)

  • Basic Characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano Model

Lesson Seven: The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The New Wastes

Lesson Eight: The Third Improvement Concept (Variation)

  • Common Cause
  • Special Cause
  • Tampering
  • Structural

Lesson Nine: The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to Simplify?

Lesson Ten: The Fifth Improvement Concept (Continuous improvement)

  • The PDSA Cycle (Plan, Do, Study, Act)
  • The DMAIC Method

Lesson Eleven: The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A Roadmap for implementation

Lesson Twelve: Wrapping Up

  • Words from the Wise
  • Completion of Action Plans and Evaluations

About Instructor

Jean-Pierre Fallou

Jean-Pierre (John) Fallou is a Business Executive with more than 30+ years of Business Development, HealthCare, IT Consulting, and Alliance Management experience with demonstrated success cultivating new business and markets, developing strategic relationships, and the delivery of high impact projects. A “Go-to” executive that formulates strategies that strengthen competitive position by conceptualizing and launching new services and solution offerings and by managing direct to enterprise, indirect global partner, and channel sales deals.

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Course Includes

  • 2 Lessons
  • Course Certificate