Servant Leadership

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time.
Course
More Information

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: What Is Servant Leadership?

  • A Desire to Serve
  • Knowing to Share the Power
  • Putting Others First
  • Helping Employees Grow
  • Case Study
  • Module Two: Review Questions

Module Three: Leadership Practices

  • Democratic Leadership Style
  • Laissez-Faire Style
  • Leading by Example
  • Path-Goal Theory
  • Case Study
  • Module Three: Review Questions

Module Four: Share the Power

  • Being Empathetic
  • Learn to Delegate
  • Their Success is Your Success
  • Know When to Step In
  • Case Study
  • Module Four: Review Questions

Module Five: Characteristics of a Servant Leader

  • Listening Skills
  • Persuasive Powers
  • Recognizes Opportunities
  • Relates to Employees
  • Case Study
  • Module Five: Review Questions

Module Six: Barriers to Servant Leadership

  • Excessive Criticism
  • Doing Everything Yourself
  • Sitting on the Sidelines
  • Demanding from Employees
  • Case Study
  • Module Six: Review Questions

Module Seven: Building a Team Community

  • Identify the Group Needs
  • Complement Member Skills
  • Create Group Goals
  • Encourage Communication
  • Case Study
  • Module Seven: Review Questions

Module Eight: Be a Motivator

  • Make it Challenging
  • Provide Resources
  • Ask for Employee Input
  • Offer Incentives
  • Case Study
  • Module Eight: Review Questions

Module Nine: Be a Mentor

  • Establish Goals
  • Know When to Praise or Criticize
  • Create a Supportive Environment
  • Create an Open Door Policy
  • Case Study
  • Module Nine: Review Questions

Module Ten: Training Future Leaders

  • Offer Guidance and Advice
  • Identify Their Skill Sets
  • Methods of Feedback
  • Establish Long Term Goals
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Self-Reflection

  • Keep a Journal
  • Identify Your Strengths and Weaknesses
  • Identify Your Needs
  • Creating Your Own Goals
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion of Action Plans and Evaluations

About Instructor

Jean-Pierre Fallou

Jean-Pierre (John) Fallou is a Business Executive with more than 30+ years of Business Development, HealthCare, IT Consulting, and Alliance Management experience with demonstrated success cultivating new business and markets, developing strategic relationships, and the delivery of high impact projects. A “Go-to” executive that formulates strategies that strengthen competitive position by conceptualizing and launching new services and solution offerings and by managing direct to enterprise, indirect global partner, and channel sales deals.

130 Courses

Not Enrolled

Course Includes

  • 2 Lessons
  • Course Certificate