Ten Soft Skills You Need

Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills.
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Ten Soft skills you need.  Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.

 

 

10 Soft Skills You Need Course Outline

Module One: Getting Started

  • Pre-Assignment Review
  • Workshop Objectives
  • Action Plan

Module Two: What are Soft Skills?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
    Professionalism
  • Learned vs. Inborn Traits
  • Case Study
  • Module Two: Review Questions

Module Three: Soft Skill 1: Communication

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty
  • Case Study
  • Module Three: Review Questions

Module Four: Soft Skill 2: Teamwork

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow
  • Case Study
  • Module Four: Review Questions

Module Five: Soft Skill 3: Problem Solving

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation
  • Case Study
  • Module Five: Review Questions

Module Six: Soft Skill 4: Time Management

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth
  • Case Study
  • Module Six: Review Questions

Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward
  • Case Study
  • Module Seven: Review Questions

Module Eight: Soft Skill 7: Adaptability/Flexibility

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You’re Worth Your Weight in Adaptability
  • Case Study
  • Module Eight: Review Questions

Module Nine: Soft Skill 8: Self-Confidence

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others
  • Case Study
  • Module Nine: Review Questions

Module Ten: Soft Skill 9: Ability to Learn From Criticism

  • Wow, You Mean I’m Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don’t Hold Any Grudges
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Soft Skill 10: Networking

  • Redefining Need
  • Identifying Others’ Interests
  • Reaching Out
  • When to Back Off
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Recommended Reading

About Instructor

Jean-Pierre Fallou

Jean-Pierre (John) Fallou is a Business Executive with more than 30+ years of Business Development, HealthCare, IT Consulting, and Alliance Management experience with demonstrated success cultivating new business and markets, developing strategic relationships, and the delivery of high impact projects. A “Go-to” executive that formulates strategies that strengthen competitive position by conceptualizing and launching new services and solution offerings and by managing direct to enterprise, indirect global partner, and channel sales deals.

130 Courses

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Course Includes

  • 2 Lessons
  • Course Certificate